Cartrack Opens Call Centre Manager Job Opportunities

Cartrack is seeking a Call Center Manager to lead sales teams in Rosebank by 30 June 2025. You will need 5+ years of experience, 3 of which should be at the boss level, and also show that you can remain calm under pressure. Are you ready to solve problems, create relationships, and inspire team success? This is the role of those driven to turn confusion into success. More details on how to become Cartrack’s hero are below.

Applying Information for Call Centre Manager Jobs

• Company- Cartrack
• Position- Call Centre Manager
• Location- Rosebank
• Closing Date- 30 June 2025
• Listing reference- cartr_000628
• Click for the Latest Job Vacancies

Introduction

Join a global leader in telematics as a B2B call centre manager and become part of an organisation that is service-centric and focuses on in-house development, design and installation of telematics technologies and data analytics in 24 countries.

Job description

• Ensure that all Benchmark targets are consistently achieved within each measurement period
• Leads must be managed effectively and maintained in order to achieve the conversions required
• Ensure compliance with the following: – Cartrack policies and procedures
• Keep the team motivated to achieve the goals
• Feedback to senior management is continuous and on-going
• Guidance to the consultant on a continuous basis
• Promoting good relationships with colleagues, and working to maintain good working relations with other departments
• Being a good example to your staff, and showing them how you achieve results.
• Monitoring the productivity and activity of employees is essential.
• Reports can be generated daily, weekly and monthly
• Effective management of issues relating to staff, including Performance Management and Discipline procedures
• Investigating and implementing new initiatives that will improve the performance of the department, and generate sales
• Recruitment of staff requires close involvement

Minimum requirements

• Leadership skills with a proven track record
• Minimum 5-8 years call centre sales experience, of which 3 to 5 years must be in a management role.
• Understanding the different competitor offerings.
• It is important to be able build and maintain long-term relationships.
• Work with the salespersons and help them to develop their knowledge about the industry.
• Target-oriented and deadline-driven
• Excellent Time Management skills
• Outstanding organisational skills
• Computer literate
• Problem-solving skills are essential
• Multiple project management skills
• Ability to build consensus in diverse groups and a strong team orientation
• Achievement-orientated
• Under pressure, Thrives

Apply Now for Cartrack Vacancies

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