Western Cape Vacancies Required A+ Grade in IT | Check Positions

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iStore is seeking a Tech Support Consultant to work in the sunny Stellenbosch. This could be the perfect job if you have an A+/N+ grade in IT and enjoy solving technical puzzles. You don’t need years of experience; bring your passion for gadgets and helpdesk skills. Are you ready to jump into the Apple world? Explore this opportunity below and start your career in tech today.

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Istore Technical Support Consultant Vacancies Details

  • Company- Istore
  • Job Type- Technical Support Consultant
  • Location- Stellenbosch, Western Cape
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Western Cape Vacancies Required A+ Grade in IT | Check Positions

Job Description For Technical Support Consultant

iStore, Africa’s largest Apple Premium reseller, is home to everything Apple. With more than 30 stores in Africa, iStore offers expert advice, Apple Authorised Repairs and Business, Education, Training and Technical Support for everything Apple.
We are seeking Technicians who can work 4 or 5 days per week.

Our iStore technical support technicians are a mix of individuals who are technically strong and have great people skills.

You will be responsible for providing technical support to iStore clients, including troubleshooting, resolving issues, and software support. You will provide training to iStore clients as needed, as well as professional and exceptional support services.

Technical Support Consultant Requirement

  • Minimum A+/N+ grade in Matriculation and IT
  • Experience in Helpdesk/First Line Support

The right person for this role is someone with

  • Tenacity demonstrating urgency and enthusiasm, along with striving for excellence when it comes to achieving goals and dealing challenges
  • Conflict management, Managing complexity, disagreement and conflict effectively
  • Situational awareness, Understanding the situation, showing the right attitude and taking timely actions
  • Learn and Develop Open, motivated and actively seek out learning and development opportunities

Different roles available at Istore

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